This document explains what data bet993 collects from you, why we need it, how we keep it safe, and what rights you have over it. We've written it in plain English so there's no confusion about where your information goes.
Before you read the full policy, here is what we're committed to as a platform serving Pakistani players.
bet993 does not collect data out of curiosity. Every piece of information we ask for has a specific, documented purpose — account verification, payment processing, or legal compliance.
Your personal information is never sold to third-party marketers or data brokers. Full stop. We share data only when legally required or when it is necessary to operate a service you use.
All data transmitted between your device and bet993 is protected by TLS encryption. Stored data is secured with industry-standard encryption at rest. Passwords are hashed and never stored in plain text.
You can request access to your data, ask for corrections, or request deletion — all explained in this policy. These are real options, not just words on a page.
Transactional messages (confirmations, receipts) are necessary. Promotional communications are opt-in — you can turn them off at any time from your account settings or by emailing support.
If this policy changes in a meaningful way, we'll notify you by email before the updated version takes effect — not just quietly update the page without telling anyone.
This Privacy Policy describes how bet993 ("we", "us", "the Platform") collects, uses, stores, and protects personal information belonging to players ("you") who register on or interact with the bet993 platform at https://bet993.ws. It applies to all services offered by bet993 — sports betting, live casino, card games, crash games, Andar Bahar, virtual sports, and esports betting.
bet993 is operated primarily for players based in Pakistan. All financial transactions are in Pakistani Rupees (PKR), and our data practices are shaped around the needs and expectations of Pakistani users. We are committed to handling your personal information responsibly, transparently, and securely.
If you have any questions about this policy before or after registering, contact us at support@bet993.ws. We are happy to explain anything that is unclear before you commit to creating an account.
bet993 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and occasionally from third parties as part of identity verification or payment processing. Below is a clear breakdown of the categories of data we collect.
Every piece of data bet993 collects has a specific purpose. We do not collect information speculatively or store it indefinitely "just in case." Below are the lawful bases and purposes for which we process your personal data.
We need your registration information to create and manage your bet993 account, authenticate your login, process bets and payments, apply bonuses, manage responsible gaming tools, and respond to your support queries. Without this data, the platform simply cannot function for you as an individual user.
Identity verification is a legal requirement, not a preference. Before processing large withdrawals, bet993 is required to confirm that the person requesting the withdrawal is the same person who owns the account and who made the original deposit. This protects you from unauthorised withdrawals and protects the platform from being used for money laundering.
bet993 is legally required to retain certain records — particularly transaction records — for a minimum period as required by anti-money-laundering regulations. We also share data with law enforcement or regulatory authorities when legally compelled to do so by a valid order or request.
Aggregated, anonymised usage data helps us understand which features are used most, where players encounter issues, and how the platform can be improved. This data is analysed in bulk and is not used to make decisions about individual players.
Transactional communications — deposit confirmations, withdrawal receipts, security alerts — are sent based on your account activity and cannot be opted out of (they are essential account communications). Promotional messages — bonus offers, new game announcements, seasonal promotions — are optional and can be turned off at any time.
bet993 does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
When you deposit or withdraw, your payment details are shared with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, a bank for IBFT, or a card processor for Visa/Mastercard. These providers operate under their own privacy policies and regulatory obligations. bet993 shares only the minimum data necessary to process the transaction.
When identity verification is required, we may use a third-party KYC (Know Your Customer) service to verify the authenticity of the documents you provide. These services process your document data only for verification purposes and are contractually prohibited from using it for any other purpose.
Our platform is hosted and maintained with the support of technology service providers who may have access to technical data as part of their work. All such providers are bound by data processing agreements that restrict their use of your information.
bet993 will disclose personal data to law enforcement, regulatory bodies, or courts when required by a valid legal order. We will notify you of such disclosures unless we are legally prohibited from doing so.
bet993 retains personal data only for as long as necessary for the purpose for which it was collected, or as required by law. The table below summarises our standard retention periods.
After your account is closed — whether by you or by bet993 — most of your account data is deleted within 90 days. However, transaction records and identity verification documents are retained for a minimum of five years to comply with anti-money-laundering regulations. Support correspondence is retained for two years. Anonymised and aggregated analytical data may be retained indefinitely as it cannot be linked back to any individual.
bet993 uses a layered approach to data security. No single measure is relied upon — multiple controls work together to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Use a strong, unique password for your bet993 account. Do not share your login details with anyone — bet993 staff will never ask for your password. Enable any two-factor authentication options available in your account settings. If you suspect your account has been accessed without your permission, contact support immediately.
bet993 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how the platform is being used. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies cannot run programs or deliver viruses — they are simply data files.
You can manage cookie preferences through your browser settings. Blocking all cookies will prevent the platform from functioning correctly — at minimum, strictly necessary cookies must be permitted. A cookie consent banner is displayed on your first visit to bet993 and can be recalled at any time from the cookie settings link in the page footer.
Because bet993 handles real money transactions in PKR, we are required by anti-money-laundering regulations to verify the identity of players who reach certain deposit or withdrawal thresholds. This process is called KYC — Know Your Customer. It is not specific to bet993; it is a legal requirement applied to all financial services platforms.
When KYC verification is triggered, you will be asked to provide a photograph of a valid identity document (CNIC, passport, or driving licence) and a selfie holding the document. This data is shared only with our verified KYC provider for the sole purpose of confirming your identity. It is not shared with advertisers, other platforms, or any third party beyond that.
All payment transactions on bet993 are processed exclusively through registered Pakistani financial institutions and payment service providers — Easypaisa, JazzCash, NayaPay, SadaPay, banks for IBFT, and regulated card processors for Visa/Mastercard. We do not accept cash payments or cryptocurrency.
bet993 is strictly an adult platform. We do not knowingly collect personal data from anyone under 18 years of age. The registration process includes a date-of-birth declaration that must confirm the player is 18 or older. If we discover or are informed that an account has been created by someone under 18, we will immediately close the account, return any deposited funds (less any bonus amounts claimed), and delete all associated personal data.
If you are a parent or guardian and believe your child has created an account on bet993, please contact us immediately at support@bet993.ws. We will investigate and act promptly.
You have a number of rights over your personal data held by bet993. These are not bureaucratic formalities — we treat them as genuine obligations. To exercise any of the rights below, contact support@bet993.ws from the email address registered to your account.
Request a copy of all personal data we hold about you. We will provide this within 30 days of your request.
If any data we hold about you is inaccurate or out of date, you can ask us to correct it. This is also possible directly from your account settings for most fields.
Ask us to delete your personal data. We will do so for data we are not legally required to retain, and explain clearly what we must keep and why.
Ask us to temporarily stop using your data in certain ways — for example, while a dispute about its accuracy is being resolved.
Request your personal data in a structured, machine-readable format that you can transfer to another service provider.
Object to the processing of your data for direct marketing at any time. We will stop immediately with no questions asked.
| Data Category | Retention Period | Legal Basis | Deletable on Request? |
|---|---|---|---|
| Registration details (name, email, DOB) | Duration of account + 90 days post-closure | Contract performance | Yes, after closure |
| Transaction records (deposits, withdrawals, bets) | 5 years minimum | Legal obligation (AML) | No — legally required |
| Identity verification documents (CNIC, passport) | 5 years minimum | Legal obligation (KYC/AML) | No — legally required |
| Support correspondence (live chat, emails) | 2 years | Legitimate interest (dispute resolution) | Yes, after 2 years |
| Device and IP logs | 12 months | Legitimate interest (fraud prevention) | Yes, on request |
| Marketing preferences and consent records | Until withdrawal of consent + 1 year | Consent | Yes, immediately |
| Responsible gaming settings and history | Duration of exclusion period + 5 years | Legal obligation / player protection | No — player safety |
| Anonymised analytical data | Indefinite (cannot identify individuals) | Legitimate interest (platform improvement) | N/A — not personal data |
bet993 is a platform serving Pakistani players and operates primarily within Pakistan. However, some of the technology service providers and infrastructure partners we use may be located outside Pakistan — for example, cloud hosting providers or security services. When personal data is transferred outside Pakistan, we ensure that appropriate safeguards are in place to maintain the same level of protection it would receive domestically.
These safeguards typically take the form of contractual clauses that bind the receiving party to data protection standards equivalent to those we apply ourselves. We do not transfer personal data to countries or entities that cannot demonstrate adequate protection measures.
bet993 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When changes are made, the updated version will be published on this page with a revised "Last updated" date at the top.
For significant changes — those that materially affect how we use your data or your rights under this policy — we will send a notification to the email address registered to your bet993 account at least seven days before the changes take effect. Minor clarifications or corrections that do not change the substance of our data practices may be made without prior notification.
Your continued use of bet993 after a policy update constitutes your acknowledgement of and agreement to the revised policy. If you do not agree to the updated policy, you should stop using the platform and contact us to close your account. We will delete your data in accordance with the retention periods described in Section 5.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data bet993 holds about you, please contact us using the details below. We treat all privacy-related enquiries seriously and aim to respond within three business days.
When submitting a data access or deletion request, please include your full name, the email address registered to your bet993 account, and a description of what you are requesting. This allows us to locate your records quickly and respond accurately. We may ask for identity verification before fulfilling a request — this is to prevent someone else from accessing or deleting your data by impersonating you.
For further information about our Terms of Service, please see the Terms and Conditions page. For information about responsible gaming tools and self-exclusion, visit our Responsible Gaming page.